Discover the essential steps mall operators in Singapore need to take before installing turnkey EV charging stations. Learn about site selection, charger types, vendor partnerships, installation best practices

📌 TL;DR

• Choose high-traffic, accessible locations for maximum charger usage and customer convenience.
• Select charger types (AC or DC) based on expected dwell times and user profiles.
• Partner with experienced, compliant vendors for seamless installation and ongoing support.
• Ensure compliance with LTA, SCDF, and TR25 safety standards.

1️⃣ Site Selection: Location Matters

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Selecting the right location for your EV chargers is crucial. Ideally, chargers should be placed in high-visibility, high-traffic areas such as near main entrances or popular parking zones to maximize usage and enhance customer satisfaction.

Before installation, it’s important to assess your mall’s existing electrical infrastructure to ensure it can support the additional load.

Consulting a licensed electrical worker early in the process will help identify any necessary upgrades.

Planning for scalability is also wise; design your charging area so that more chargers can be added easily as EV adoption grows.

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2️⃣ Choosing the Right Charger Types

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The type of charger you install should match your customers’ needs. For shoppers and diners who typically spend a few hours at the mall, AC chargers (Type 2) are usually sufficient. However, to attract visitors who may only stop by briefly, consider installing DC fast chargers (Combo-2), which can provide a significant charge in a short period.

All public chargers must comply with Singapore’s mandatory connector standards, so ensure your choices meet these requirements.

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3️⃣ Vendor Partnerships: What to Look For

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Partnering with the right vendor can make or break your EV charging project. Look for companies with a strong track record in commercial installations and experience navigating Singapore’s regulatory landscape. A full turnkey partner should handle everything from site design and permitting to installation, software integration, and ongoing maintenance.

Regulatory compliance is non-negotiable, your vendor must be familiar with LTA, SCDF, and TR25 standards, including the installation of emergency shut-off switches and proper safety signage.

Post-installation support is also essential for long-term reliability and customer satisfaction.

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4️⃣ Installation: Best Practices

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A professional assessment is the first step in the installation process, ensuring that all site and electrical considerations are addressed. During installation, safety and compliance must remain top priorities. This includes placing emergency isolation switches within the required distances and installing clear signage as mandated by authorities.

After installation, all work must be certified by licensed electrical workers and pass regulatory inspections before the chargers are put into service. Enhancing the customer experience with good lighting, clear wayfinding, and easy-to-understand instructions will help ensure your charging stations are well-used.

Ready to make your mall EV-ready and attract a new wave of customers? Contact Eigen Energy’s team of experts today for a tailored consultation and turnkey solution from site assessment to installation and beyond.

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